288pkr Privacy Policy

288pkr operates the online betting and casino platform accessible at 288pkr.app (the "Platform"). In providing the Platform to users in Pakistan and other jurisdictions, 288pkr necessarily processes personal data about registered users and, to a limited extent, visitors to the Platform.

This Privacy Policy ("Policy") describes how 288pkr ("we", "us", "our") collects, uses, stores, shares, and protects personal data relating to you ("User", "you", "your") in connection with your use of the Platform and associated services.

288pkr is committed to handling personal data responsibly, maintaining appropriate technical and organisational security measures, and respecting your rights in relation to your personal data. The Platform operates in English and is directed at adult users (18+). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.

288pkr collects the following categories of personal data from users of the Platform:

288pkr does not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where directly required for identity verification purposes under applicable anti-money laundering or know-your-customer obligations.

288pkr collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making a deposit, requesting a withdrawal, contacting support, or completing any form on the Platform;
• Automatic collection: Technical and usage data collected automatically when you visit and interact with the Platform via cookies, server logs, and analytics tools (see Section 7);
• Payment processors: Transaction confirmation data received from JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and other payment providers when you make a deposit or withdrawal;
• Identity verification providers: Confirmation data received from third-party identity verification services used to verify your age and identity in compliance with applicable regulations;
• Fraud prevention services: Risk signals and fraud indicators received from fraud detection partners in connection with account security and the integrity of the Platform.

288pkr uses personal data for the following purposes:

• Account registration and management: To create, maintain, and administer your 288pkr account, including processing your login credentials and maintaining your bet and transaction history;
• Payment processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, and connected Pakistani banking partners;
• Identity and age verification: To verify that you are 18 or over and that your identity matches the payment methods associated with your account, in compliance with applicable anti-money laundering and know-your-customer obligations;
• Platform operation and improvement: To monitor Platform performance, identify and resolve technical issues, analyse usage patterns, and develop new features;
• Responsible gaming: To monitor account activity for patterns consistent with problem gambling and to enforce deposit limits, self-exclusion, and cool-off periods set by the user or imposed by 288pkr;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other breaches of the Terms & Conditions;
• Customer support: To respond to and resolve queries, complaints, and disputes submitted through the Platform or via email;
• Legal compliance: To comply with applicable legal obligations, respond to regulatory enquiries, and maintain records required under applicable law;
• Marketing communications: To send promotional emails and platform updates to users who have not opted out of such communications. Users may opt out at any time by contacting [email protected].

Where applicable data protection law requires a legal basis for the processing of personal data, 288pkr relies on the following bases:

• Contract performance: Processing necessary to provide the Platform services to you under the Terms & Conditions, including account management, payment processing, and bet settlement;
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering obligations and age verification requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have provided consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

Payment transactions on 288pkr are processed via JazzCash, Easypaisa, and Pakistani banking partners. All transactions are denominated in Pakistani Rupees (PKR). 288pkr handles payment data as follows:

• Full payment card numbers (where applicable) and full bank account numbers are never stored by 288pkr. Payment data is tokenised or partially masked in our systems;
• JazzCash and Easypaisa wallet references (mobile numbers associated with the wallets) are stored to enable withdrawal processing to the same method used for deposits, as required for anti-money laundering compliance;
• Transaction records (amounts, dates, methods, reference numbers) are retained as required by applicable financial record-keeping obligations;
• 288pkr does not sell, rent, or otherwise commercialise payment data to third parties.

288pkr uses cookies and similar tracking technologies on the Platform. The following categories of cookies are used:

You may manage optional cookies through your browser settings. Disabling functional or analytics cookies will not prevent you from using the Platform but may affect certain user experience features. Disabling strictly necessary or fraud prevention cookies may impair login and account security functions.

288pkr does not use third-party advertising cookies and does not share cookie data with advertising networks or data brokers.

288pkr does not sell your personal data. We share personal data with third parties only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank and other connected banking partners, to the extent necessary to process deposit and withdrawal transactions;
• Identity verification providers: Third-party KYC and age verification services used to verify user identity and comply with regulatory obligations;
• Fraud prevention services: Security and fraud prevention partners that assist in identifying and preventing fraudulent activity on the Platform;
• Technology infrastructure providers: Cloud hosting, database, and content delivery providers who process data on 288pkr's behalf under binding data processing agreements;
• Game software providers: Casino game providers may receive anonymised session data for the purpose of game performance monitoring and fault resolution;
• Legal and regulatory authorities: Where 288pkr is required by applicable law, court order, or regulatory direction to disclose personal data;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 288pkr's business, personal data may be transferred to the acquiring entity subject to equivalent privacy protections.

All third-party processors engaged by 288pkr are subject to contractual obligations to process personal data only as instructed by 288pkr and to maintain appropriate security measures.

288pkr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account and for such additional period as required by applicable legal, regulatory, tax, and financial record-keeping obligations. As a general guide:

• Account data and transaction records: retained for a minimum of five (5) years from the date of the last transaction, in compliance with standard financial record-keeping requirements;
• Identity verification documents: retained for a minimum of five (5) years from the date of account closure;
• Support communications: retained for three (3) years from the date of the communication;
• Technical logs: retained for up to twelve (12) months, subject to security and fraud investigation requirements;
• Marketing preferences: retained until you opt out or request deletion, subject to the minimum retention periods above.

After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with 288pkr's data disposal procedures.

288pkr implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. Measures in place include:

• SSL/TLS encryption for all data transmitted between your device and the 288pkr Platform (indicated by the padlock in your browser's address bar when accessing 288pkr.app);
• Encryption of sensitive personal data at rest in Platform databases;
• Access controls limiting employee and contractor access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability monitoring of Platform infrastructure;
• Fraud detection systems monitoring for anomalous account and transaction activity.

Whilst 288pkr takes data security seriously, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your 288pkr account credentials and for notifying 288pkr promptly of any suspected unauthorised access.

Depending on applicable data protection law in your jurisdiction, you may have the following rights in relation to your personal data held by 288pkr:

• Right of access: To request a copy of the personal data 288pkr holds about you;
• Right to rectification: To request correction of inaccurate or incomplete personal data;
• Right to erasure: To request deletion of your personal data, subject to 288pkr's legal retention obligations and legitimate interests;
• Right to restrict processing: To request that 288pkr restricts the processing of your personal data in certain circumstances;
• Right to data portability: To receive personal data you have provided to 288pkr in a structured, commonly used format where technically feasible;
• Right to object: To object to processing of your personal data based on legitimate interests, including for direct marketing purposes;
• Right to withdraw consent: To withdraw consent for any processing based on consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 288pkr at [email protected]. 288pkr will respond to verifiable requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request. Where requests are manifestly unfounded or excessive, 288pkr reserves the right to charge a reasonable administrative fee or decline the request.

If 288pkr becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a person under 18 may have registered a 288pkr account, please contact [email protected] immediately so that the matter can be investigated and resolved promptly.

Age verification is a mandatory step in the 288pkr account process. 288pkr reserves the right to request documentary proof of age (such as a copy of a national identity card, passport, or other government-issued document) at any stage of the account lifecycle.

The 288pkr Platform integrates third-party services including payment processors (JazzCash, Easypaisa, and connected banking partners), game software providers, identity verification providers, and analytics tools. Each of these third parties operates under its own privacy policy and data processing terms. 288pkr is not responsible for the privacy practices of third-party services.

288pkr does not include third-party advertising networks, social media tracking pixels, or data broker integrations on the Platform. Where third-party analytics tools are used, they are configured to anonymise IP addresses and are operated under data processing agreements binding those providers to process data only as instructed by 288pkr.

288pkr's Platform infrastructure may involve the processing of personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, 288pkr takes steps to ensure that appropriate safeguards are in place, which may include standard contractual clauses, data processing agreements, or other mechanisms recognised under applicable data protection law.

By using the 288pkr Platform, you acknowledge that your personal data may be transferred to, stored, and processed in countries other than Pakistan, and that the data protection laws of those countries may differ from those of Pakistan. 288pkr will always process your data in accordance with this Privacy Policy regardless of where that processing takes place.

288pkr reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, 288pkr will endeavour to provide notice to registered users via email to the registered address or via a prominent notice on the Platform prior to the changes taking effect.

The revised Policy will be effective from the date of publication on 288pkr.app. The "Last updated" date at the top of this document indicates when the Policy was most recently revised. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

You are encouraged to review this Policy periodically to stay informed about how 288pkr handles your personal data.

If you have any questions, concerns, or requests in relation to this Privacy Policy or 288pkr's handling of your personal data, please contact the 288pkr support team:

The email address displayed above is a plain-text contact reference and is not a clickable link. Please copy and paste it into your email client to send a message. 288pkr will respond to privacy-related enquiries within a reasonable timeframe.

For data rights requests (access, erasure, portability, etc.), please include your registered email address and a description of your request. 288pkr may ask you to verify your identity before processing the request.